Refund policy

Return and Refund Policy 

Thank you for choosing Fruity Organic for your purchase. We strive to provide high-quality products and exceptional customer service. Please read our return and refund policy carefully to ensure a smooth and satisfying experience.

1. Returns

  • The product is damaged, stained, defected or incomplete.

  • The product/s must be unused, in the original packaging with labels and protective stickers attached

We accept returns within 07 days of the delivery date. If 07 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2 days.

3. Return Process

To initiate a return, please follow these steps:

  • Contact our customer service team at fruityorganic99@gmail.com
     to notify them of your intention to return the product.
  • Pack the item securely in its original packaging.
  • Include a copy of the original invoice or receipt in the package.
  • Ship the item to the address provided by our customer service team.

Please note that customers are responsible for return shipping costs.

4. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at fruityorganic99@gmail.com with details and photos of the issue. We will work with you to resolve the problem promptly.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, send us an email at fruityorganic99@gmail.com for further instructions.

6. Contact Information

If you have any questions about our return and refund policy, please contact us at:

Golden World Customer Service
Email fruityorganic99@gmail.com
Phone: 0332 4894913

Thank you for choosing Fruity Orgnic. We appreciate your trust in our products, and we are committed to ensuring your satisfaction.